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Book Title: Why Customers Don't Do What You Want Them to Do : 24 Solutions to
Publication Name: Why Customers What Do What You Want Them To Do
Item Length: 9in.
Publisher: McGraw-Hill Companies, T.H.E.
Source Language: English
Publication Year: 2003
Series: The Mcgraw-Hill Professional Education Ser.
Type: Textbook
Format: Trade Paperback
Language: English
Item Height: 0.3in.
Author: Ferdinand F. Fournies
Item Width: 6in.
Item Weight: 4.6 Oz
Number of Pages: 64 Pages