The Point of Entry: A Study of Client Reception in the Social Services by Anthon

Description: The Point of Entry by Anthony S. Hall Estimated delivery 3-12 business days Format Hardcover Condition Brand New Description First published in 1974, this book aims not only to focus attention on the problems faced by those seeking the help of a social service organisation, but also to analyse what happens and why at the point of entry. This study analyses reception practices in four different social work agencies. Publisher Description Few people who work in the social services would deny that the reception of those asking for help is important, and yet this process is seldom closely examined. Originally published in 1974, this book aims not only to focus attention on the problems faced by those seeking the help of a social service organisation, but also to analyse what happens and why at the point of entry.This study analyses reception practices in four very different social work agencies. The author demonstrates that the reception process is not just an administrative expedient but that, under certain circumstances, it may have a profound influence upon the way the agency operates, the services it provides and who receives them. In short, many of the important rationing decisions about resources allocation may be made not by an agencys senior and middle managers, or by its professional social work staff, but by an untrained clerical receptionist at the point of initial contact between the organisation and its clients.The Point of Entry was primarily written for students and teachers of social administration, social workers, administrators, and receptionists themselves. It is, however, a valuable study for all who are concerned with the reception of visitors to any kind of organisation which provides a service to clients. Author Biography Anthony S. Hall Details ISBN 1032054700 ISBN-13 9781032054704 Title The Point of Entry Author Anthony S. Hall Format Hardcover Year 2021 Pages 150 Publisher Taylor & Francis Ltd GE_Item_ID:133866871; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys

Price: 140.97 USD

Location: Fairfield, Ohio

End Time: 2024-12-13T06:06:43.000Z

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