The Locales Framework: Understanding and Designing for Wicked Problems by G. Fit

Description: The Locales Framework by G. Fitzpatrick So much technology works, not by good design or by being a good fit to purpose, but because people make it work because they have to for some reason. FORMAT Hardcover LANGUAGE English CONDITION Brand New Publisher Description Software design is becoming increasingly complex and difficult as we move to applications that support people interacting with information and with each other over networks. Computer supported co-operative work applications are a typical example of this. The problems to be solved are no longer just technical, they are also social: how do we build systems that meet the real needs of the people who are asked to use them and that fit into their contexts of use. We can characterise these as wicked problems, where our traditional software engineering techniques for understanding requirements and driving these through into design are no longer adequate. This book presents the "Locales Framework" - and its five aspects of "locale foundations", "civic structures", "individual views", "interaction trajectory" and "mutuality" - as a way of dealing with the intertwined problem-solution space of wicked problems. A locale is based on a metaphor of place as the lived relationship between people and the spaces and resources they use in their interactions.This text provides a coherent mediating framework for ethnographers, designers, and software engineers to facilitate both understanding requirements of complex social situations and designing solutions to support these situations in all their complexity. Table of Contents 1. The Wicked Problem of Design.- 2. The CSCW Design Challenge.- 3. The Worlds System.- 4. Systems Engineers at Work.- 5. How Systems Engineers Accomplish Work.- 6. Moving from Space to Place.- 7. Introduction to the Locales Framework.- 8. Locales Framework Aspects.- 9. Locales Framework Approach.- 10. Distributed Research Work: A Tale of Two Groups.- 11. Designing for Telehealth.- 12. CSCW Environment Design: Orbit and Tickertape.- 13. Conclusions, Reflections and Future Work.- References. Long Description So much technology works, not by good design or by being a good fit to purpose, but because people make it work because they have to for some reason. We humans are incredibly creative and resourceful when it comes to getting something done. There are numerous stories we could all tell of the ingenious work-arounds weve developed to make something do what we want it to; or the enormous amount of time weve spent trying to find out how to make some technology work as we want, e.g., trying to find out how to turn off auto-editing commands in a word processing package when all we want is for it to do what we tell it. A good example of this principle was what motivated me to switch from neural networks to the area of Computer Supported Cooperative Work (CSCW) for my PhD research. I had undertaken a case study looking at the deployment of a multi-million dollar health information system throughout a hospital network. Details ISBN1402011903 Edition Description X, 219 P. 128 I Language English ISBN-10 1402011903 ISBN-13 9781402011900 Media Book Format Hardcover Series Number 1 Year 2003 Publication Date 2003-03-31 Subtitle Understanding and Designing for Wicked Problems Country of Publication United States Short Title LOCALES FRAMEWORK Pages 242 Edition 11200th Imprint Springer-Verlag New York Inc. Place of Publication New York, NY DOI 10.1023/b130692 AU Release Date 2003-03-31 NZ Release Date 2003-03-31 US Release Date 2003-03-31 UK Release Date 2003-03-31 Author G. Fitzpatrick Publisher Springer-Verlag New York Inc. Series Computer Supported Cooperative Work Alternative 9789048162536 DEWEY 005.1 Illustrations XII, 242 p. Audience Undergraduate We've got this At The Nile, if you're looking for it, we've got it. With fast shipping, low prices, friendly service and well over a million items - you're bound to find what you want, at a price you'll love! TheNile_Item_ID:96288054;

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