Description: Service Failure: The Real Reasons Employees Struggle With Customer Servic - GOOD Product Id:0814431992 Condition:USED_GOOD Notes:Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc...
Price: 6.02 USD
Location: Montgomery, Illinois
End Time: 2024-10-07T02:36:25.000Z
Shipping Cost: 0 USD
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Return shipping will be paid by: Seller
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
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Brand: Unbranded
MPN: Does not apply
Book Title: Service Failure : The Real Reasons Employees Struggle with Customer Service and What You Can Do about It
Item Length: 9in
Item Height: 0.6in
Item Width: 6in
Author: Jeff Toister
Format: Trade Paperback
Language: English
Topic: Training, Customer Relations
Publisher: Amacom
Publication Year: 2012
Genre: Business & Economics
Item Weight: 11.3 Oz
Number of Pages: 208 Pages
