Description: Measuring Itsm : Measuring, Reporting, and Modeling the It Service Management Metrics That Matter Most to It Senior Executives, Paperback by Steinberg, Randy A., ISBN 1490719458, ISBN-13 9781490719450, Like New Used, Free P&P in the UK
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Book Title: Measuring Itsm : Measuring, Reporting, and Modeling the It Servic
Number of Pages: 196 Pages
Language: English
Publication Name: Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to IT Senior Executives
Publisher: Trafford Publishing
Publication Year: 2013
Subject: Writing & Reading, Engineering & Technology
Item Height: 229 mm
Item Weight: 270 g
Type: Reference
Author: Randy A. Steinberg
Item Width: 152 mm
Format: Paperback