Description: MCDST Self-Paced Training Kit (Exam 70-271): Supporting Users and Troubleshooting a Microsoft Windows XP Operating System [With CDROM] by Walter J. Glenn, Tony Northrup Estimated delivery 3-12 business days Format Hardcover Condition Brand New Description Now fully updated for Windows XP Service Pack 2, this all-in-one training kit provides in-depth preparation, practice, and review for one of two required exams for the Microsoft Desktop Support Technician Certification (MCDST). Covering Exam 70-271, this kit packs the tools and features exam candidates want most—"including in-depth, self-paced training based on final exam content; rigorous, objective-by-objective review; exam tips from an expert, exam-certified author; and a robust testing suite. It also provides real-world scenarios, case studies, and troubleshooting labs for the skills and expertise you can apply to the job. Focusing on building your ability to resolve end-user incident requests by configuring and troubleshooting the Microsoft Windows XP operating system in the corporate or home environment, this official study guide covers system installation, managing access to resources, configuring and troubleshooting hardware devices and drivers, configuring and troubleshooting the desktop and user environments, and troubleshooting network protocols and services. Ace your exam preparation by working at your own pace through the lessons, hands-on exercises, and practice tests. The flexible, best-of-class test engine on CD-ROM features 425 practice questions. Choose timed or untimed testing mode, generate random tests or focus on discrete objectives or chapters, and get detailed explanations for right and wrong answers—"including pointers back to the book for further study. You also get a 180-day evaluation version of Windows XP software and other resources on the CD—"making this kit an exceptional value and a great career investment. Publisher Description Ace your preparation for the skills measured by MCDST Exam 70-271-and on the job-with this official Microsoft study guide, now updated for Windows XP Service Pack 2. Work at your own pace through a system of lessons, hands-on exercises, troubleshooting labs, and review questions. The Readiness Review Suite on CD, featuring advanced technology from MeasureUp, provides 425 challenging questions for in-depth self-assessment and practice. You can choose timed or untimed testing mode, generate random tests, or focus on specific objectives. You get expert exam tips and detailed explanations for right and wrong answers-including a customized learning path that describes how and where to focus your studies. Maximize your performance on the exam by learning how to: Perform and troubleshoot installation or upgrade Configure and troubleshoot hardware-such as print, display, and I/O devices UPDATED-Manage access to files, folders, and add-on software Configure the desktop and user environment NEW-Set up and support Windows Firewall, security and privacy settings, and local policy NEW-Use Microsoft Update and Automatic Updates to keep your system current Resolve network connectivity issues-both local and remote Optimize system performance Your kit includes: Fully reengineered, self-paced study guide with expert exam tips. Readiness Review Suite featuring 425 questions and multiple testing options. Case scenarios and troubleshooting labs for real-world expertise. 120-day evaluation version of Microsoft Windows XP Professional with Service Pack 2. Fully searchable eBook. Microsoft Encyclopedia of Security eBook. Microsoft Encyclopedia of Networking, Second Edition, eBook. For customers who purchase an ebook version of this title, instructions for downloading the CD files can be found in the ebook. Author Biography Walter Glenn has helped thousands of beginning users learn Windows and how it can help them get their job done. He has authored several books on Windows 98, Microsoft Word, and Windows NT/2000. He is a Microsoft Certified Systems Engineer (MCSE), Internet Specialist, and Certified Trainer. He is also the president of Greyfeather Consulting Services based in Huntsville, Alabama. Other books by Walter include: "How to Use Microsoft Windows XP" and "Sams Teach Yourself MCSE Windows NT Server 4.0 in 14 Days," Details ISBN 0735622272 ISBN-13 9780735622272 Title MCDST Self-Paced Training Kit (Exam 70-271): Supporting Users and Troubleshooting a Microsoft Windows XP Operating System [With CDROM] Author Walter J. Glenn, Tony Northrup Format Hardcover Year 2005 Pages 944 Edition 2nd Publisher Microsoft Press GE_Item_ID:30903767; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys
Price: 63.18 USD
Location: Calgary, Alberta
End Time: 2024-12-05T10:03:44.000Z
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Item Specifics
Restocking Fee: No
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
ISBN-13: 9780735622272
Book Title: MCDST Self-Paced Training Kit (Exam 70-271): Supporting Users and
Number of Pages: 848 Pages
Language: English
Publication Name: Supporting Users and Troubleshooting a Microsoft® Windows® XP Operating System : MCDST Self-Paced Training Kit (Exam 70-271)
Publisher: Pearson Education
Publication Year: 2005
Item Height: 2.3 in
Subject: Operating Systems / General, Data Processing, Certification Guides / Mcse, Operating Systems / Windows Desktop
Item Weight: 65.6 Oz
Type: Textbook
Subject Area: Computers
Author: Walter Glenn, Tony Northrup, Walter J. Glenn
Item Length: 9.5 in
Series: Microsoft Press Training Kit Ser.
Item Width: 7.7 in
Format: Trade Paperback
