Description: Further DetailsTitle: Raving Fans!Condition: NewEAN: 9780006530695Format: PaperbackRelease Date: 06/15/1998Genre: Business & FinanceISBN: 9780006530695Publisher: HarperCollinsLanguage: EnglishItem Height: 198mmItem Length: 129mmItem Width: 9mmItem Weight: 90gAuthor: Kenneth Blanchard, Sheldon Bowles, Ken BlanchardDescription: With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day – in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature – not just a passing fad. Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace – and turn their customers into raving, spending fans.Country/Region of Manufacture: GBBook Series: One Minute ManagerTopic: Personal Development, Society & CultureISBN-10: 9780006530695Type: Management SkillsRelease Year: 1998 Missing Information?Please contact us if any details are missing and where possible we will add the information to our listing.
Price: 15.17 USD
Location: NN10 6GL
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Restocking Fee: No
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money back or replacement (buyer's choice)
EAN: 9780006530695
Format: Paperback
Release Date: 06/15/1998
Release Year: 1998
Book Title: Raving Fans!
Publication Name: Raving Fans!
Title: Raving Fans!
Genre: Business & Finance
ISBN: 9780006530695
Publisher: HarperCollins
Language: English
Item Height: 198mm
Item Length: 129mm
Item Width: 9mm
Item Weight: 90g
Author: Ken Blanchard
Country/Region of Manufacture: GB
Series: One Minute Manager
Topic: Society & Culture
ISBN-10: 9780006530695
Type: Management Skills
