London Jeans

ITIL(R) Foundation Essentials ITIL 4 Edition: The ultimate revision guide

Description: ITIL® 4 is the latest evolution of the leading best-practice framework for ITSM (IT service management). It has been significantly updated from ITIL v3 and addresses new ITSM challenges, includes new technologies and incorporates new ways of working. ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. Whether you are taking an ITIL 4 Foundation training course or are a self-study candidate, new to the framework or looking to upgrade your ITIL 2011 certification, this guide is the essential companion. It: Provides definitions of the key terms and concepts used in ITIL 4; Presents detailed information in clear, user-friendly and easy-to-follow ways through tables, bullet points and diagrams; and Explains the key figures and diagrams in the ITIL syllabus. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus, including: Replacing 'change control' with 'change enablement' throughout; The removal of 'IT' from the definition of a change; and Updating definitions for customer, sponsor and user. Start preparing for your ITIL Foundation exam - order your copy today. ITIL® is a registered trade mark of AXELOS Limited. All rights reserved. This book is an official AXELOS licensed product. Claire Agutter is a service management trainer, consultant and author. In 2020, she was one of Computer Weekly's Top 50 Most Influential Women in Tech. In 2018 and 2019 she was recognised as an HDI Top 25 Thought Leader and was part of the team that won itSMF UK's 2017 Thought Leadership Award. Claire provides regular, free content to the ITSM community as the host of the popular ITSM Crowd hangouts, and is the chief architect for VeriSM¿, the service management approach for the digital age. She is the director of ITSM Zone, which provides online ITSM training, and Scopism, a content and consulting organisation and the publisher of the SIAM Body of Knowledge.

Price: 41.56 USD

Location: Matraville, NSW

End Time: 2024-11-07T16:11:35.000Z

Shipping Cost: 0 USD

Product Images

ITIL(R) Foundation Essentials ITIL 4 Edition: The ultimate revision guideITIL(R) Foundation Essentials ITIL 4 Edition: The ultimate revision guide

Item Specifics

Return shipping will be paid by: Buyer

All returns accepted: Returns Accepted

Item must be returned within: 60 Days

Refund will be given as: Money Back

Return policy details:

EAN: 9781787782136

UPC: 9781787782136

ISBN: 9781787782136

MPN: N/A

Book Title: ITIL(R) Foundation Essentials ITIL 4 Edition: The

Number of Pages: 90 Pages

Publication Name: Itil Foundation Essentials-Itil : the Ultimate Revision Guide

Language: English

Publisher: IT Governance LTD

Publication Year: 2020

Subject: Corporate Governance

Item Height: 0.2 in

Type: Textbook

Item Weight: 3.5 Oz

Subject Area: Business & Economics

Author: I. T. Governance

Item Length: 7.8 in

Item Width: 5.1 in

Format: Trade Paperback

Recommended

ITIL(R) Foundation Essentials ITIL 4 Edition: The ultimate revision guide
ITIL(R) Foundation Essentials ITIL 4 Edition: The ultimate revision guide

$33.66

View Details
PELLE R STOCK ITIL FOUNDATIONS COURSEWARE (Paperback) (UK IMPORT)
PELLE R STOCK ITIL FOUNDATIONS COURSEWARE (Paperback) (UK IMPORT)

$137.93

View Details
Itil(r)V3 Foundations: A Time-Compressed Resource to Passing the Itil(r)V3...
Itil(r)V3 Foundations: A Time-Compressed Resource to Passing the Itil(r)V3...

$6.95

View Details
Become ITIL (R) 4 Foundation Certified in 7 Days: Understand and Prepare for
Become ITIL (R) 4 Foundation Certified in 7 Days: Understand and Prepare for

$65.44

View Details
 ITILR 4 Foundation Courseware - Deutsch by Van Haren Learning Solutions A.O. 97
ITILR 4 Foundation Courseware - Deutsch by Van Haren Learning Solutions A.O. 97

$42.42

View Details
Itil(r) 4 Foundation Courseware - Deutsch, Publishing 9789401804660 New..
Itil(r) 4 Foundation Courseware - Deutsch, Publishing 9789401804660 New..

$53.80

View Details
Itil(r) 4 Foundation Courseware - Deutsch (Paperback) (UK IMPORT)
Itil(r) 4 Foundation Courseware - Deutsch (Paperback) (UK IMPORT)

$59.45

View Details
The ITIL 4 Service Management Handbook: A Practical Guide to Four Dimensions, Gu
The ITIL 4 Service Management Handbook: A Practical Guide to Four Dimensions, Gu

$24.51

View Details
ITIL(R) Foundation Essentials ITIL 4 Edition: The ultimate revision guide PAP...
ITIL(R) Foundation Essentials ITIL 4 Edition: The ultimate revision guide PAP...

$32.99

View Details
Claire Agutter ITIL(R) Foundation Essentials ITIL 4 Edition (Paperback)
Claire Agutter ITIL(R) Foundation Essentials ITIL 4 Edition (Paperback)

$40.42

View Details