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Instant Case Studies : How to Design, Adapt, and Use Case Studies in Training...

Description: Instant Case Studies : How to Design, Adapt, and Use Case Studies in Training, Paperback by Barbazette, Jean, ISBN 0787968854, ISBN-13 9780787968854, Brand New, Free P&P in the UK The bulk of this book consists of 12 chapters, each on a particular training topic, with sample case studies in five styles: identification, problem solving, practice, application, and serial. The introductory chapters offer suggestions for facilitating a training seminar and customizing the case studies to teach skills in customer service, change management, needs assessment, assertion, new employee orientation, and supervision. The CD-ROM contains all 71 case studies in Word files. Annotation (c) Book News, Inc., Portland, OR ()

Price: 54.08 GBP

Location: Castle Donington

End Time: 2025-01-27T13:42:35.000Z

Shipping Cost: 19.55 GBP

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Instant Case Studies : How to Design, Adapt, and Use Case Studies in Training...

Item Specifics

Return postage will be paid by: Buyer

Returns Accepted: Returns Accepted

After receiving the item, your buyer should cancel the purchase within: 30 days

Book Title: Instant Case Studies : How to Design, Adapt, and Use Case Studies

Number of Pages: 336 Pages

Publication Name: Instant Case Studies: How to Design, Adapt, and Use Case Studies in Training

Language: English

Publisher: John Wiley & Sons INC International Concepts

Item Height: 234 mm

Subject: Management, Teaching

Publication Year: 2003

Type: Textbook

Item Weight: 668 g

Author: Jean Barbazette

Item Width: 190 mm

Format: Paperback

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