Description: Hotel Llama by Larry Mogelonsky The hotel world is evolving. The proliferation of new mobile technologies, online travel agencies, social media and third-party review websites represent four great disruptors for any hotelierâ™s business. And these are just the tip of the iceberg. Customer behavior is changing too rapidly for traditional hospitality marketing and operations textbooks to keep up. The modern traveler is highly intelligent and incredibly discerning when it comes to hotel purchases. In order to understand this consumer revolution, you must arm yourself with the latest resources. Enter Hotel Llama, the third book in the series written to give hoteliers the best tools in their arsenal to prosper in these changing times. This is not an introductory textbook on the hospitality industry, but rather a compilation of selected topics that highlight both modern success stories as well as the blunders to avoid. This book will strengthen your management skills by explaining many of the sales, marketing, branding, technological and psychological principles at work behind such contemporary facets of hotel operations as proper website design, channel distribution and emerging technology applications in addition to the more traditional aspects like onsite amenities, guestroom features, F&B, housekeeping and the front desk. Above all, it is stressed that the success of a property â" even with all that has changed in recent years â" nonetheless depends on the relationship a hotel fosters with its guests. This is the hoteliers guidebook that recognizes future developments while celebrating the past. FORMAT Paperback LANGUAGE English CONDITION Brand New Publisher Description The hotel world is evolving. The proliferation of new mobile technologies, online travel agencies, social media and third-party review websites represent four great disruptors for any hoteliers business. And these are just the tip of the iceberg. Customer behavior is changing too rapidly for traditional hospitality marketing and operations textbooks to keep up. The modern traveler is highly intelligent and incredibly discerning when it comes to hotel purchases. In order to understand this consumer revolution, you must arm yourself with the latest resources. Enter Hotel Llama, the third book in the series written to give hoteliers the best tools in their arsenal to prosper in these changing times. This is not an introductory textbook on the hospitality industry, but rather a compilation of selected topics that highlight both modern success stories as well as the blunders to avoid. This book will strengthen your management skills by explaining many of the sales, marketing, branding, technological and psychological principles at work behind such contemporary facets of hotel operations as proper website design, channel distribution and emerging technology applications in addition to the more traditional aspects like onsite amenities, guestroom features, F&B, housekeeping and the front desk. Above all, it is stressed that the success of a property - even with all that has changed in recent years - nonetheless depends on the relationship a hotel fosters with its guests. This is the hoteliers guidebook that recognizes future developments while celebrating the past. Details ISBN1496955439 Author Larry Mogelonsky Pages 474 Language English ISBN-10 1496955439 ISBN-13 9781496955432 Media Book Year 2014 Publication Date 2014-11-25 Imprint Authorhouse Subtitle Essays in Hotel Marketing and Management Country of Publication United States Short Title HOTEL LLAMA Format Paperback Illustrations Illustrations, black and white UK Release Date 2014-11-25 Publisher Authorhouse Audience General We've got this At The Nile, if you're looking for it, we've got it. With fast shipping, low prices, friendly service and well over a million items - you're bound to find what you want, at a price you'll love! TheNile_Item_ID:88644289;
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Format: Paperback
Language: English
ISBN-13: 9781496955432
Author: Larry Mogelonsky
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Book Title: Hotel Llama