Description: Exceptional Service, Exceptional Profit: The Secrets of Building a Five-Star Customer Service Organi Inghilleri, Leonardo, Solomon, Micah hardcover Publisher: AMACOM Apr 7 2010 Edition: ISBN: 9780814415382 Description: Used - Good Good condition. Very Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Internal SKU: E17C-00685 Wonder Bookhas been in business since 1980 and online since 1997! We have three brick and mortar stores in Baltimore/DC region and over 2 million books online. We have served millions of happy customers. Our merchandise is 100% guaranteed! Simply return the item within 30 days of purchase for a refund. Most of our items ship within one business day via DHL or USPS. Standard Continental U.S. Shipments will arrive within 3-7 business days, Priority 2-6. Check out our multiple item shipping discounts. Check out our other listings! We have over 150,000 additional titles in books/movies/music categories and we are adding 100''s of titles every day so please subscribe to our listings.
Price: 6.09 USD
Location: Frederick, Maryland
End Time: 2024-11-16T17:04:37.000Z
Shipping Cost: 0 USD
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Item Specifics
Restocking Fee: No
Return shipping will be paid by: Seller
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
Book Title: Exceptional Service, Exceptional Profit : The Secrets of Building a Five-Star Customer Service Organization
Number of Pages: 192 Pages
Language: English
Publisher: Amacom
Publication Year: 2010
Item Height: 0.8 in
Topic: Customer Relations, General
Genre: Philosophy, Business & Economics
Item Weight: 11.9 Oz
Author: Leonardo Inghilleri, Micah Solomon
Item Length: 9.3 in
Item Width: 6.4 in
Format: Hardcover
