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Delivering Quality Service : Balancing Customer Perceptions and Expectations by

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Price: 2.5 USD

Location: Rio Rancho, New Mexico

End Time: 2025-02-05T21:41:58.000Z

Shipping Cost: 5.38 USD

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Delivering Quality Service : Balancing Customer Perceptions and Expectations by

Item Specifics

Restocking Fee: No

Return shipping will be paid by: Seller

All returns accepted: Returns Accepted

Item must be returned within: 30 Days

Refund will be given as: Money Back

Narrative Type: Nonfiction

Country/Region of Manufacture: United States

Region: North America

Country: USA

Type: Companion

Subjects: Business, Economics & Industry

Age Level: Adults, Young Adults

Era: 1990s

Special Attributes: 1st Edition, Dust Jacket, Hard Cover, Illustrated

Book Title: Delivering Quality Service : Balancing Customer Perceptions and Expectations

Item Length: 9.4in.

Item Height: 1in.

Item Width: 6.2in.

Author: Valarie A. Zeithaml

Format: Hardcover

Language: English

Topic: Marketing / General, Customer Relations, Management

Publisher: Free Press

Publication Year: 1990

Genre: Business & Economics

Item Weight: 14 Oz

Number of Pages: 226 Pages

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