Description: Please refer to the section BELOW (and NOT ABOVE) this line for the product details - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Title:#Custserv The Customer Service Culture: Improving The Customer's Experience And YoursISBN13:9781548920425ISBN10:1548920428Author:Gilbert, Dennis E. (Author)Description:(This is a RePrint) - One Customer Buys Based On Price, Another Buys Based On Value Only One Of Them Will Be Loyal Creating An Exceptional Customer Experience Is About Culture, It Is Not About A Department Customer Service Has Never Been More Important And The Expectations Never More Profound When The Customer Experience Is What Drives Processes And Procedures, And Sets The Values And Standards Of Delivery By Systems And People, The Organization Will Thrive This Powerful Thought-Provoking Resource Will Help You Improve Your Customer's Experience And Yours Binding:Paperback, PaperbackPublisher:Createspace Independent Publishing PlatformPublication Date:2017-09-25Weight:0.53 lbsDimensions:0.47'' H x 7.99'' L x 5.24'' WNumber of Pages:206Language:English
Price: 17.23 USD
Location: USA
End Time: 2025-02-03T10:35:16.000Z
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Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
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Book Title: #Custserv the Customer Service Culture : Improving the Customer's Experience and Yours
Number of Pages: 206 Pages
Language: English
Publisher: CreateSpace
Topic: Workplace Culture
Publication Year: 2017
Item Height: 0.5 in
Genre: Business & Economics
Item Weight: 10.6 Oz
Item Length: 8 in
Author: Dennis Gilbert
Item Width: 5.2 in
Format: Trade Paperback