Description: Customer Experience Essentials by Anpar Insights Estimated delivery 3-12 business days Format Paperback Condition Brand New Description Embark on a journey to understand the world of Customer Experience (CX) with this informative introductory guide. Perfect for beginners and those new to the concept, this guide unravels the essence of CX and its significance in todays business landscape including the core components, its importance, real life examples, the 5 stages of the customer journey, key metrics used and strategies to improve customer experience. By exploring the fundamental principles of CX, you will discover its impact on customer satisfaction and loyalty, and learn how it shapes the way businesses engage with their audiences. Real-life examples and practical insights illustrate the transformative power of focusing on customer experiences. This book provides an accessible starting point for individuals and businesses seeking to enhance their CX initiatives. From understanding the basics of customer journeys to mastering the art of customer-centric strategies, youll gain the essential knowledge and tools needed to create remarkable customer experiences that drive business success. Author Biography With over two decades of dedicated expertise in the dynamic world of brand and consumer insights, Anpar Insights can draw from a wealth of experience from the ever-evolving landscape of finance, FMCG, sport, entertainment, and the digital/technological sectors to share with you the core fundamentals of branding and consumer insights that enable businesses to become successful. Details ISBN-13 9798223280224 Title Customer Experience Essentials Author Anpar Insights Format Paperback Year 2023 Pages 64 Publisher Anpar Insights GE_Item_ID:157333326; About Us Grand Eagle Retail is the ideal place for all your shopping needs! With fast shipping, low prices, friendly service and over 1,000,000 in stock items - you're bound to find what you want, at a price you'll love! Shipping & Delivery Times Shipping is FREE to any address in USA. Please view eBay estimated delivery times at the top of the listing. Deliveries are made by either USPS or Courier. We are unable to deliver faster than stated. International deliveries will take 1-6 weeks. NOTE: We are unable to offer combined shipping for multiple items purchased. This is because our items are shipped from different locations. Returns If you wish to return an item, please consult our Returns Policy as below: Please contact Customer Services and request "Return Authorisation" before you send your item back to us. Unauthorised returns will not be accepted. Returns must be postmarked within 4 business days of authorisation and must be in resellable condition. Returns are shipped at the customer's risk. We cannot take responsibility for items which are lost or damaged in transit. For purchases where a shipping charge was paid, there will be no refund of the original shipping charge. Additional Questions If you have any questions please feel free to Contact Us. Categories Baby Books Electronics Fashion Games Health & Beauty Home, Garden & Pets Movies Music Sports & Outdoors Toys
Price: 16.86 USD
Location: Fairfield, Ohio
End Time: 2024-11-09T04:03:00.000Z
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Restocking Fee: No
Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
Format: Paperback
ISBN-13: 9798223280224
Author: Anpar Insights
Type: NA
Book Title: Customer Experience Essentials
Language: Does not apply
Publication Name: NA