Description: Competent Leader by Flaherty, Jane S, ISBN 1599962322, ISBN-13 9781599962320, Like New Used, Free shipping in the US Stark and Flaherty, consultants specializing in employee engagement, identify 19 skills supervisors and managers need to work successfully with employees: understanding the changing role of supervision, building confidence and self-esteem, leading organizational change, setting goals and planning actions, managing time, communicating, delegating, coaching, conducting performance reviews, building a high-performing team, selecting and hiring good employees, facilitating meetings, developing consensus, managing conflict, negotiating for results, delivering customer service, solving problems, creating a motivating environment, and earning followers. Th has been updated to incorporate their new experiences, a focus on relationship-building skills, and an emphasis on practical suggestions, instead of theory. There is no index. Annotation ©2012 Book News, Inc., Portland, OR ()
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Publisher: Human Resource Development Press
Edition: 3
Topic: Human Resources & Personnel Management, Leadership
Book Title: Competent Leader : 19 Critical Skills Any Manager or Supervisor Must Know
Number of Pages: X, 253 Pages
Language: English
Genre: Business & Economics
Author: Peter B. Stark, Jane S. Flaherty
Format: Trade Paperback
